Pathlore Software Corporation is pleased to send you PHOENIX®/PREFERENCE® release 7.9.1. Included in your package are Read Me First documents that describe release highlights, and Reinstalling PHOENIX /Reinstalling PREFERENCE documents. The Reinstalling PHOENIX/Reinstalling PREFERENCE documents, combined with your PHOENIX OS Installation Guide/PREFERENCE OS Installation Guide, or your PHOENIX VM/PVI Guide/PREFERENCE VM/PVI Guide, provide the information you need to successfully upgrade to release 7.9.1.
Should you have any questions about this release, please contact Technical Support as follows:
800-932-6322 in the U.S. and Canada
0800-898524 in the U.K.
614-781-0036 worldwide
614-781-7257 fax
techsupport@pathlore.com
The phone lines are answered from 8:00 a.m. to 8:00 p.m. and the fax and Internet email are monitored from 8:00 a.m. to 6:00 p.m. Eastern time Monday through Friday except holidays. During all other times we offer a callback service. If your call needs immediate attention, please let the operator know and a technical support analyst will be paged for you.
NOTE: With the availability of PHOENIX and PREFERENCE release 7.9, Pathlore will discontinue full support for release 7.7.0 after June 2004. It is our policy to support the current release plus one prior release only.
We look forward to working with you as you move to this new release.